Refund & Cancellation Policy

Last updated: September 2026

PICK • SHOP • EAT is a digital product that provides access following successful payment.

Immediate digital access

When purchasing PICK • SHOP • EAT, you may request that your digital access begins immediately rather than waiting until the end of the normal cancellation period.

Where you expressly request immediate access and acknowledge that your cancellation right will be lost once supply of the digital content begins, the normal 14-day cancellation right will no longer apply once access has started.

Change of mind

Where immediate digital access has begun following your express agreement and acknowledgement, we do not normally provide a refund simply because you change your mind.

Problems with the product

This does not affect your statutory rights.

If PICK • SHOP • EAT is faulty, materially different from its description or you cannot access the digital product you purchased, please contact us at pickshopeat@gmail.com.

We will first try to resolve the problem or restore your access. Where you are legally entitled to a refund, price reduction or other remedy, it will be provided in accordance with applicable consumer law.

Duplicate or incorrect payment

If you believe you have accidentally been charged more than once for the same purchase, contact us and provide the email address used for payment so that we can investigate.

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